Return and Refunds
If your not satisfied with your contessala.com purchase. Please return it to us with in 8-10 days (of ship day) for refund. Items must be in original new condition (not worn,not washed, not altered) and must still have all tags attached. Items returned without tags or that are not in original condition will not qualify for a refund. Upon the receipt of returned goods, Contessala reserves the right to deny a refund if the merchandise does not meet return policy requirements. Sale Merchandise can be returned for ONLINE STORE CREDIT ONLY when returned within 5-8 days of the ship date. An $8.00 shipping and handling fee will be deducted from your total refund.
Your refund will be processed within 5 business days of receiving your return. Your credit card issuer may require additional days to process the credit before posting to your account.
Please return your product to the following address with a copy of your receipt. Notify us by e-mail firstname.lastname@example.org.
112 W 9th st #1111
Los Angeles, CA 90015